Hotel Facilities

Sheraton Ballroom

Sriwijaya Boardroom

Sheraton Fitness

Mataram Meeting Room

Swimming Pool

Lobby

Driving Range at Pakuwon Golf & Family Centre managed by Sheraton Surabaya Hotel & Towers

Moonlight Holy Matrimony at Pakuwon Golf & Family Centre managed by Sheraton Surabaya Hotel & Towers

At Sheraton Surabaya Hotel and Towers, our professionalism, service and value will exceed your expectations. We’ve thought of the little things (and big things) that will make you feel at ease.

The outdoor pool is the perfect place to start your day, offering light a la carte snacks and refreshment. Our Fitness Centre, which is located on the Mezzanine floor, features a wide range of equipment, hot and cold plunge pools, as well as steam and sauna rooms. If you like outdoor sporting activities our jogging track and tennis courts are the great place work out.

Enjoy pure relaxation with a traditional massage from our experienced therapists. The massage service is available every day until 10:00pm; however, we suggest you schedule your appointment in advance to ensure you obtain your preferred massage time.

Shoppers will find a veritable treasure trove of boutiques and shops selling a variety of national brands and specialty items at Tunjungan Plaza, located adjacent to the hotel. Restaurants, a Cineplex, and stores galore make the Plaza a great entertainment option during your stay.

Complimentary Wireless Internet Access is available 24 hours a day in the comfort of our lobby, restaurants and lounges, allowing you to stay in touch with colleagues or loved ones.

Our 24-hour Business Centre associates will be pleased to assist you with business services, equipment rental and courier services. Secretarial, printing and photocopy services are also available.

Our 24-hour concierge can assist you with local area entertainment, dining and shopping, luggage storage, golf and general information.

Transportation

• 24-Hour Valet Parking Facilities
• Car Rental Desk
• Airport Pick-Up and Drop-Off (Limited)
• Limousine Service

Guest Services

• Boutiques
• 24-Hour Front Desk
• Multilingual Staff
• Live Entertainment
• Air Conditioned Facilities
• Elevators
• Safe Deposit Boxes
• Shopping Connected to Hotel
• Childcare Service
• Shoe Shine Service Available
• Medical Services Available
• Express Check-In and Check-Out
• 24-Hour Security
• Smoke Detectors
• 24-Hour Concierge Service
• Fire Alarm With Light
• Laundry/Valet Service
• Dry Cleaning Service
• Luggage Storage
• Bellmen/Porters

Business Services

• Business Center
• Copy/Printing Service
• Currency Exchange
• Secretarial Service

Recreation & Entertainment

• Driving Range
• Outdoor Children's Pool
• Spa Facilities/Services
• Complimentary Fitness Facility
• Gymnasium
• Sauna
• Lighted Outdoor Tennis Courts
• Steam Bath/Room
• 9-Hole Golf Course
• Jogging Track
• Outdoor Pool
• In-Room Massage Treatments
• Table Tennis

Internet Access

• High Speed Internet Access in Club Lounge (Complimentary)
• High Speed Internet Access in All Guest Rooms (Complimentary)
• Wireless High Speed Internet Access in Lobby
• Wireless High Speed Internet Access in Business Center
• Wireless High Speed Internet Access in Public Areas